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The Coaching Edge: Key Coaching Strategies for Management Success
Louise Phua (Ms)
7 hours
*The fee is inclusive of prevailing GST and subject to changes.
Course Dates
For groups of at least 15 people, customised run dates are available, contact us for more details.
No Schedules Available.
What Is This Session About?
Note: After completing this course on The Coaching Edge: Key Coaching Strategies for Management Success, please consider signing up for the advanced course, “Coaching as a Way of Work: Embedding OSCAR into Everyday Conversation.”
What Does The Session Cover?
1. Understand the role of the leader as a coach and how it differs from mentoring
2. Explain key psychological concepts relevant to coaching, which include: the Negative Belief Cycle and Circle of Control & Influence
3. Describe the importance and principles of core coaching communication skills which include: effective questioning, active listening, feedback, and rapport building
4. Recognise foundational motivation concepts relevant to performance
5. Understand how performance management is aligned with the OSCAR framework
Skills-based learning objectives: what participants will be able to do at the end of the workshop (their application)
1. Apply core coaching communication skills which include: questioning, listening, feedback, rapport) in performance conversations
2. Structure a basic performance coaching conversation using the OSCAR model
3. Engage team members in discussions to promote accountability in goal setting
4. Provide ongoing feedback and reinforce behaviors that positively impact performance
^ Assessment: Formative Assessment(s), Assignments/Presentations/Practical Performances)
^ Completion: Upon 100% attendance and meeting Assessment requirement, learners will receive a Certificate of Participation from IAL (& other partners where applicable)
Course Funding and Policies
About the Speaker
Louise Phua (Ms)
Regional Director and Learning Designer | AIMS International Singapore Pte Ltd
Louise Phua has about 20 years' experience in corporate and consulting organisations. With extensive experience in multi-national human resources service providers, she is deeply familiar with talent acquisition and talent management in Asia. Louise is a Talent Coach, Facilitator, Trainer and Learning Designer.
Well-versed in talent management in Asia Pacific. she helps international companies to find and grow their talent and organisations. Her early career was in marketing and the media and in recent years, she has stints as a Learning Designer.She adopts a holistic and integrated approach to adult learning based on the Three Dimensions of Learning (Illeris, 2008). She has been involved in curriculum and instructional design for learning projects targeted at young adults, mid-career professionals and elderly learners. Her recent clients include Airbus, Nanyang Technological University, Sephora, Singapore Tourism Board, Temasek Polytechnic and counting.
